Privacy Policy for Exilsonali

Effective Date: January 8, 2025

Exilsonali (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [exilsonali.com] (the “Site”), shop in our physical store at 31055 Fallen Falcon Trl, Oak Creek, Colorado, or otherwise interact with us.

1. Information We Collect

We may collect personal information from you in various ways, including:

  • Information You Provide Directly: This includes information you provide when you:

    • Make a purchase online or in-store.

    • Create an account on our website.

    • Subscribe to our newsletter or other marketing communications.

    • Contact us with inquiries or requests.

    • Participate in surveys, contests, or promotions.

    • Provide feedback or reviews.

    • Provide information in-store.

    This information may include your:

    • Name

    • Email address

    • Postal address

    • Phone number

    • Payment information (credit card details are not stored by us, but passed to secure payment providers)

    • Purchase history

    • Demographic information (e.g., age, gender – if you choose to provide this)

    • Any other information you voluntarily provide.

  • Information We Collect Automatically: When you visit our Site, we may automatically collect certain information, such as:

    • Your IP address

    • Browser type and version

    • Operating system

    • Referring website

    • Pages you viewed on our Site

    • Date and time of your visit

    • Cookies and similar technologies (see the “Cookies” section below)

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders.

  • To create and manage your account.

  • To send you order confirmations, shipping updates, and other transactional communications.

  • To respond to your inquiries and provide customer support.

  • To send you newsletters, marketing emails, and other promotional materials (with your consent where required by law).

  • To personalize your experience on our Site.

  • To improve our products, services, and Site.

  • To analyze website usage and trends.

  • To conduct research and analytics.

  • To comply with applicable laws, regulations, and legal processes.

  • For internal business purposes.

3. How We Share Your Information

We may share your personal information with the following parties:

  • Service Providers: We may share your information with third-party service providers who assist us with various functions, such as payment processing, website hosting, email marketing, and shipping. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

  • Legal Compliance: We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on us.

  • Business Transfers: If Exilsonali is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if such a transfer occurs.

  • With Your Consent: We may share your information with other parties with your consent.

4. Cookies and Similar Technologies

Our Site uses cookies and other similar technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device. They allow us to recognize your browser, remember your preferences, and track your activity on our Site.

You can manage your cookie preferences through your browser settings. You can choose to accept or reject cookies or to be notified when a cookie is being set. Please note that disabling cookies may affect the functionality of our Site.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

7. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.

  • Deletion: You have the right to request deletion of your personal information (subject to certain legal limitations).

  • Opt-out: You have the right to opt out of receiving marketing communications from us.

  • Withdraw Consent: You have the right to withdraw your consent to our processing of your personal information, where applicable.

To exercise these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and notify you as required by law. The date of the last revision will be indicated at the top of this page.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Exilsonali
31055 Fallen Falcon Trl
Oak Creek, Colorado
Phone number: (970) 736-1156
Email: info@exilsonali.com