Sales Policy for Exilsonali

Effective Date: January 8, 2025

This Sales Policy outlines the terms and conditions that govern sales transactions with Exilsonali, whether made online through our website [exilsonali.com] or in our physical store at 31055 Fallen Falcon Trl, Oak Creek, Colorado. By making a purchase from Exilsonali, you agree to be bound by the terms set forth in this policy.

1. Ordering and Payment

  • Order Placement: Orders may be placed through our website or in our physical store during our regular business hours.

  • Product Availability: All orders are subject to product availability. We make every effort to keep our website and in-store inventory accurate, but occasionally items may be out of stock. We will contact you as soon as possible if an item you ordered is unavailable.

  • Pricing: Prices for products and services are as listed on our website and in-store at the time of purchase. We reserve the right to change prices at any time without prior notice.

  • Sales Tax: Applicable sales tax will be added to all purchases, as required by law.

  • Payment Methods:

    • Online: We accept payment via [Insert payment methods accepted online, e.g., “major credit cards (Visa, Mastercard, American Express, Discover),” “PayPal,” “other online payment platforms”].

    • In-Store: We accept payment via [Insert payment methods accepted in-store, e.g., “cash,” “major credit cards,” “debit cards,” “gift cards”].

  • Payment Authorization: By submitting a payment, you authorize us to charge your selected payment method for the total amount of your order, including applicable sales tax and shipping fees.

  • Order Confirmation: Once your online order is placed, you will receive an order confirmation email. This email does not guarantee product availability but confirms that your order has been received and is being processed.

2. Shipping and Delivery

  • Shipping Options: We offer various shipping options, the costs of which will be calculated during checkout. [Optional: If you have different shipping options, list them here, e.g., “Standard Shipping,” “Expedited Shipping,” “Local Delivery”].

  • Shipping Times: Estimated shipping times are provided during checkout, but please note that these are estimates and not guaranteed. Actual delivery times may vary depending on your location and carrier delays.

  • Shipping Costs: Shipping costs are determined based on your shipping location, the weight of your order, and the shipping method selected.

  • Shipping Address: You are responsible for providing an accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided by you.

  • International Shipping: [Optional: If you offer international shipping, describe your policies here. If not, remove this clause.]

3. Order Cancellation

  • Cancellation by Customer: If you wish to cancel an order, please contact us as soon as possible. We will make every effort to cancel the order before it is processed. If an order has already been shipped, our Return and Refund Policy will apply.

  • Cancellation by Exilsonali: We reserve the right to cancel orders at our discretion, including but not limited to situations where products are out of stock, payment is declined, or there is suspicion of fraud. If we cancel your order, we will provide a full refund.

4. Promotions and Discounts

  • Discount Codes: Discount codes are subject to specific terms and conditions. These may include expiration dates, minimum purchase amounts, and other restrictions. Only one discount code may be used per order, unless otherwise specified.

  • Promotional Events: We may run promotional events or sales from time to time. These promotions will be subject to their specific terms and conditions, which will be clearly communicated.

5. Product Information

  • Product Descriptions: We make every effort to accurately describe our products on our website. However, please note that slight variations in color, size, and appearance may occur due to differences in display settings and manufacturing processes.

  • Product Use: It is your responsibility to use products safely and in accordance with any provided instructions. We are not responsible for any damages or injuries that occur due to misuse.

6. Limitation of Liability

  • To the fullest extent permitted by law, Exilsonali shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the purchase or use of our products or services.

7. Intellectual Property

  • All content on our website, including text, graphics, logos, images, and software, is the property of Exilsonali or its licensors and is protected by copyright and other intellectual property laws. You are not permitted to use any of this content without our express written permission.

8. Governing Law

  • This Sales Policy and all sales transactions with Exilsonali shall be governed by the laws of the State of Colorado.

9. Policy Changes

  • We reserve the right to change this Sales Policy at any time. Any changes will be posted on our website, and the “Effective Date” at the top of this policy will be updated.

10. Contact Us

  • If you have any questions or concerns regarding this Sales Policy, please contact us at:
    Exilsonali
    31055 Fallen Falcon Trl
    Oak Creek, Colorado
    Phone number: (970) 736-1156
    Email: info@exilsonali.com